Just as we allow our own families the privilege of an open door into our lives, so too is the door always open for anyone who is in need of our help.
Nigel and Claire Groves are a husband and wife team who between them have achieved over 20 years of experience within the funeral service.
Having both spent the last decade working within the management structure of a corporate funeral service provider, and feeling the pressure of the increasingly high cost that the company were pioneering through the sector, they decided it was time they returned to their roots of providing a high standard, dignified and caring service to the local community while doing their utmost to raise awareness of rising funeral cost and keep their own costs as low as possible.
‘As head of a family run, truly local independent funeral director, I no longer have to abide by corporate pressure to increase profits, while cutting costs, and all to the detriment of the families being served. We do not answer to the corporate shareholders; we answer only to you. We know that our success will come from serving you well, building relationships of trust so you will return to us in the future. Our attention is firmly focused on the needs of our friends and neighbours within our community.
I am proud that you can take comfort from knowing that the name over the door is exactly who you will have at your side every step of the way. We are not managed or run by staff assigned from outside of our community. We have a long term commitment to our community. This is where we work, where we live, where our children go to school. When you need us, we will be here for you.’ Nigel
‘I am passionate about providing an exceptional service to those in exceptional circumstances and felt that I was not personally providing this whilst working beneath the restraints of a large corporate company. Being a part of a family owned business gives me the time and freedom to focus more fully on ensuring our clients are met with clarity and equality. The world of death is largely unknown by the majority of us and I am only too happy to share my knowledge and advice. I want to de-shroud the funeral business by giving people all the advice and information needed to make fully informed decisions. I am eager to promote a sense of ease and equality, as I encounter people in my line of work. We are all individual, however, we all share three fundamental elements in life; We’re born, we live and we die. We all face the same fate and it is during that time that no one should be set apart.’
Nigel was born in Stratford-upon-Avon and grew up in Birmingham. After spending time travelling, he returned to the UK to find his parents in Brixham, Devon. Here he settled for some 20 years.
Claire, having been born and bred in Weston-super-Mare is a bit more of a home bird who has travelled somewhat, but has always come back home to Weston.
Between us we have four children. Maddie is 18, Lillie is 14, George is 8 and Charlie is 4 and with plans to expand our family further, it’s looking as though things won’t be getting any quieter any time soon.
Being a funeral director is more than a vocation, it’s a way of life. Being available to serve 24/7 can only mean that our way of life must accommodate those who we serve. Just as we allow our own families the privilege of an open door into our lives, so too is the door always open for anyone who is in need of our help.